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Found 21 from your keywords:
Subject : "Customer service"
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Services marketing
Author(s) : Lovelock, Christopher - Wirtz, Jochen - Chatterjee, Jayanta -
Edition : 8th ed.
Call Number : 658.8 WIR
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Services marketing
Author(s) : Hoffman, K. Douglas - Bateson, John E. G. -
Edition : 5th ed.
Call Number : 658.8 HOF/2017
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The Innovator's solution
Author(s) : Christensen, Clayton M. - Raynor, Michael E. -
Edition :
Call Number : 658.4063 CHR
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Successful service operations management
Author(s) : Metters, Richard et. al. -
Edition : 2nd ed.
Call Number : 658.812 SUC/2006
Record Detail
Services marketing
Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo - Gremler, Dwayne D. - Pandit, Ajay -
Edition : 6th
Call Number : 658.8 ZEI/2013
Record Detail
Services marketing
Author(s) : Zeithaml, Valarie A. - Bitner, Mary Jo. - Gremler, Dwayne D. -
Edition : 4th ed.
Call Number : 658.8 ZEI/2006
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Understanding services management
Author(s) : Barnes, James G. - Glynn, William J. -
Edition :
Call Number : 658 UND
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Services marketing
Author(s) : McColl, Rod - Callaghan, Bill - Palmer, Adrian -
Edition :
Call Number : 658.8 MCC
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The Service-dominant logic of marketing
Author(s) : Lusch, Robert F. - Vargo, Stephen L. -
Edition :
Call Number : 658.812 SER
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Services marketing
Author(s) : Nargundkar, Rajendra -
Edition : 2nd ed.
Call Number : 658.8 NAR/2006
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