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Title Successful service operations management
Edition 2nd ed.
Call Number 658.812 SUC/2006
ISBN/ISSN 0-324-22437-0
Author(s) Metters, Richard et. al. - Personal Name
Subject(s) Customer services-Management
Classification 658.812
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GMD Text
Language English
Publisher International Thomson Computer Press
Publishing Year 2006
Publishing Place Australia
Collation xxii, 406p.
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