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Title Service management for competitive advantage
Edition
Call Number 658 FIT
ISBN/ISSN
Author(s) Fitzsimmons, James A - Personal Name
Fitzsimmons, Mona J - Personal Name
Subject(s) Service industries management
Classification 658
Series Title
GMD Text
Language English
Publisher McGraw-Hill
Publishing Year 1994
Publishing Place New York
Collation xviii, 462p
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