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Title | Service management and marketing |
Edition | |
Call Number | 658.8 GRO |
ISBN/ISSN | |
Author(s) | Gronroos, Christian - Personal Name |
Subject(s) | Customer service Service industries - Marketing |
Classification | 658.8 |
Series Title | GMD | Text |
Language | English |
Publisher | Lexington Books |
Publishing Year | 1990 |
Publishing Place | Legington |
Collation | xvi, 298p |
Abstract/Notes | |
Specific Detail Info | |
Image | |
File Attachment | LOADING LIST... |
Availability | LOADING LIST... |
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