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Services marketingAuthor(s) : Nargundkar, Rajendra -
Edition : 2nd ed.
Call Number : 658.8 NAR/2006
Services marketingAuthor(s) : Lovelock, Christopher - Wirtz, Jochen - Chatterjee, Jayanta -
Edition : 5th ed.
Call Number : 658.822 LOV/2006
Services marketingAuthor(s) : Zeithaml, Valarie A. - Bitner, Mary Jo -
Edition : 2nd ed.
Call Number : 658.8 ZEI/2000
Services marketingAuthor(s) : Zeithaml, Valarie A. - Bitner, Mary Jo -
Edition : 3rd ed.
Call Number : 658.8 ZEI/2003
Service managementAuthor(s) : Fitzsimmons, James A. - Fitzsimmons, Mona J. -
Edition : 3rd ed.
Call Number : 658 FIT/2001