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Found 5 from your keywords:
Subject : "Consumer satisfaction"
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Customer satisfaction research management
Author(s) : Allen, Derek R. -
Edition :
Call Number : 658.8343 ALL
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The people measurement manual
Author(s) : Wealleans, David -
Edition :
Call Number : 658.812 WEA
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101 ways to boost customer satisfaction
Author(s) : Foster, Timothy R. V. -
Edition :
Call Number : 658.81 FOS
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Managing quality
Author(s) : Murthy, D. B. N. -
Edition :
Call Number : 658.4013 MUR
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Customer once, client forever
Author(s) : Buckingham, Richard -
Edition :
Call Number : 658.812 BUC
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